Privacy policy

Privacy Policy

Last updated: June 11, 2025

Pro LSX Parts (“we,” “our,” or “us”) operates this website and online store to provide you with a secure and personalized shopping experience (the “Services”). Our platform is powered by Shopify, which enables us to deliver the Services efficiently. This Privacy Policy explains how we collect, use, and disclose your personal information when you access or use our website, make a purchase, or otherwise engage with us.

By using our Services, you agree to the collection, use, and disclosure of your personal information as outlined in this Privacy Policy.

1. Information We Collect

We may collect or process the following types of personal information:

  • Contact Information: Name, shipping/billing address, email, phone number

  • Payment Details: Payment method and confirmation data (processed securely by Shopify or third-party processors)

  • Account Information: Login credentials, order history, saved settings

  • Device Data: IP address, browser type, operating system, interaction data, and referral URLs

  • Communications: Emails, chat messages, or customer support interactions

  • Purchase History: Items viewed, added to cart, purchased, returned, or exchanged

2. How We Collect Information

We collect personal information through:

  • Direct input (when you create an account, place an order, or contact us)

  • Cookies, web beacons, and similar technologies

  • Shopify services and third-party integrations

  • Affiliate marketing or social media platforms (if applicable)

3. How We Use Your Information

We use your personal data to:

  • Process orders, payments, and shipments

  • Provide customer support

  • Personalize your shopping experience

  • Recommend products and send updates

  • Prevent fraud or unauthorized activity

  • Meet legal and compliance obligations

We do not sell your personal information.

4. Sharing Your Information

We may share your data:

  • With Shopify and other service providers (e.g., shipping carriers, payment processors, analytics tools)

  • With advertising partners, subject to opt-out rights

  • When legally required (e.g., subpoenas, fraud investigations)

  • In connection with a merger, sale, or business restructuring

  • If you link or use third-party integrations with your account

5. Third-Party Services & Links

We use third-party apps and integrations that may collect data independently. These include payment processors, social media platforms, and analytics tools. Their privacy policies govern how your data is used on those services. Always review third-party terms before engaging with them.

6. Shopify Hosting and Data Processing

Our store is hosted on Shopify, which handles much of the data processing, payment encryption, and order fulfillment infrastructure. Shopify may collect data directly. For more details, see:

7. Children’s Data

Our website is not intended for children under 13. We do not knowingly collect personal data from minors. If you believe your child has submitted personal information, please email us at support@prolsxparts.com and we will delete it promptly.

8. Security and Data Retention

We follow industry-standard security protocols to protect your information. While no system is completely secure, we take appropriate technical and organizational measures to safeguard your data.

We retain your data only as long as necessary for business, legal, or compliance reasons.

9. Your Rights

Depending on your jurisdiction, you may have the right to:

  • Access your data

  • Correct inaccurate or outdated information

  • Request deletion or data portability

  • Object to targeted advertising or profiling

  • Opt out of marketing communications (via the “Unsubscribe” link in any email)

To exercise your rights, email us at support@prolsxparts.com. We may request identity verification for security.

For cookie control, you can also use browser settings or visit Global Privacy Control.

10. Governing Law

This Privacy Policy is governed by the laws of the State of Texas, United States. Any disputes will be handled in accordance with Texas law.

11. Updates to This Policy

We may revise this Privacy Policy as our services or legal requirements evolve. Updates will be posted on this page with the new "Last updated" date. Continued use of our site indicates your acceptance of any changes.

12. Contact Us

Questions, concerns, or data requests?
Email us at support@prolsxparts.com.

Phone support may be arranged through email, based on availability. Please note: we operate exclusively online and do not maintain a public storefront.